We have 3 cats and have had cats for my whole life. We have used many catteries over the years and can honestly say Woodland Nook is the best we have ever used. Nothing is too much trouble and even though 2 of our cats are rather timid, they always come home in good condition and happy. The security features are spot on for any houdini's and its a weight off my mind leaving our cats with Jane. I dont worry about them at all and that is worth every penny and more!